BUYING CLOTHES

How does it work?

  • Quality Guaranteed Every item checked for good condition
  • Quick Search Instantly find the clothes you are looking for
  • Great Value Quality clothing at great prices
  • Where do the clothes come from?
    They are sent to Loopster by parents like you. They are good quality, branded clothes that children have worn very little and are still in great condition.
  • At what price do you sell the clothes?
    We sell them at a fraction of the new retail price, often a third of their original price or sometimes even less.
  • How do you guarantee that the clothes are in good condition?
    We scrupulously check every single garment, from small but important details like seams and zips to the more obvious things like cleanliness and brightness of colour. If it doesn’t meet our strict criteria, we won’t accept it.
  • How often are new clothes added to Loopster’s Online Store?
    Just like on the popular second-hand designer websites for adults, new clothes are added all the time, so if you don’t find what you are looking for immediately, you probably will the next time you visit.
  • How can I pay for my order?
    You can use a credit or debit card, Paypal, or pay with Loopy credits if you have sold clothes to Loopster already. If you pay with Loopy credits you will get a 10% bonus.

SELLING CLOTHES

How does it work?

  • Clear Out Put your clothes in a Loopy Clear-Out Bag
  • Collection Loopster collects the bag and we sort it
  • Earn We will pay you for all the clothes we accept
  • How do I order the Loopy Clear-Out bag?
    Simply go to the Selling page, select “Order Loopy Clear-Out Bag” page and fill in the form. Loopster will post the bag to you within 3-5 working days.
  • How many clothes do I need to put in the Loopy Clear-Out Bag?
    You need to send us at least 15 items.
  • Do I need to wash the clothes?
    Yes please! We will only accept clothes that are laundered and ironed.
  • What ages of children’s clothing do you accept?
    We accept girls’ and boys’ clothing from newborns to 8 years old.
  • What brands do you accept?
    We welcome all brands apart from supermarkets, H&M and discounters like Primark.
  • How about shoes and underwear?
    We will only accept new shoes that still have their shop tag attached. We do not accept underwear.
  • Do the clothes need to be in good condition?
    Absolutely. We cannot accept items that have stains, tears, missing buttons, broken zips, children’s names written in them, or are noticeably worn out.
  • How much will I earn?
    Go to the Selling page to get a detailed idea of how much Loopster will pay you.
  • How will the Loopy Clear-Out Bag be collected?
    You simply drop your Loopy Clear-Out Bag at the Post Office.
  • How will I be paid?
    Loopster will send you an email with an offer price for all the clothes it has accepted. Once you confirm that you’re happy with that offer, we will pay the money directly into your bank account or, if you prefer, via Paypal.
    If you do not accept the offer, you can have the clothes returned to you at your own cost. Loopster will email you to arrange this.
  • What happens to the clothes that are not accepted?
    When you order your Loopy Clear-Out Bag, you can specify whether you want any unaccepted clothes sent back to you, or donated to charity. If you want your items returned to you, it will have to be arranged at your own cost. However, we very much hope you will donate your clothes to the charity, Traid, so that your beloved old garments can continue to help others!
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