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Selling FAQ


1. What can I sell through Twig?

We accept gently used clothing in like new condition. We currently accept over 400 brands of high street, quality high street, and luxury clothing. At the moment we don't accept shoes and accessories, but we're working on it! 



3. What checks does Twig do?

We can only accept items in very good condition. 

Please ensure that your item meets the following criteria, or it will be rejected.

 

Clean and freshly laundered

No stains

No discolouration or fading

No piling

No alterations

No loose threads/runs

Care label, brand label, and size label all intact

No thinning

No missing elements

No holes or open seams

No shrinkage

No odour


4. How do I get paid?

Once you have entered the details for your item, a cash out value will be presented for the item. Once accepted, the amount will be either deposited instantly into your Twig Card or will be deposited once it arrives in our warehouse.